Support

Contact: ladderpals@go2gym365.com (we usually reply within 2 business days)

FAQ

• I bought the Full Game but levels are still locked. Go to Settings › Restore Purchases while signed in with the Apple Account you used to buy it.
• I'd like a refund. Apple handles in-app purchase refunds: reportaproblem.apple.com
• Can I move my progress to another device? Progress is stored only on your device. The Full Game can be restored on other devices with Restore Purchases.
• I have trouble telling colors apart. Every color has its own symbol (heart, triangle, star…) on the pal and on the house door — match the symbols.

Business information

GO2GYM STUDIO · CEO Jeonghwan Lee · Business Registration No. 862-18-02788 · 83 Wolpyeongdong-ro, Seo-gu, Daejeon, Republic of Korea · +82-10-7799-8696