Support

Contact

• Email: scrollimit@go2gym365.com
• We usually reply within 2 business days.

Frequently asked questions

What is Scrollimit? It opens Instagram and YouTube as web pages inside the app, hides Reels, Shorts and the Explore grid, and lets you set how many Reels/Shorts you can watch per day. Once you reach the number, they stay closed until the next day.

How do I sign in? Does Scrollimit see my password? You sign in to Instagram and YouTube on their own screens. Your password goes straight to that service and your signed-in state stays on your iPhone. Scrollimit never receives or sees your password. There is no Scrollimit account.

How do I block the original Instagram and YouTube apps? iPhone doesn't let one app change another, so the original apps are limited with iPhone's built-in Screen Time: Settings › Screen Time › App Limits, add Instagram and YouTube with a 1-minute limit. In the app, Settings › "How to lock Instagram & YouTube apps" has step-by-step instructions.

Posting, videos in DMs or live video don't work. That's a limit of the mobile web versions. For those, ignore the Screen Time limit for 15 minutes, use the original app, then come back.

Reels are showing again / hiding broke. This can happen for a while when Instagram or YouTube change their pages. The app downloads a new rules file automatically. If it's still broken after a few days, email us and tell us which screen.

What is Scrollimit Pro? Paid features: hide ads and suggested posts (Instagram), multiple quiet-hour windows with weekday schedules, messages-only mode and weekly statistics. Choose a monthly or yearly subscription or a one-time Lifetime purchase.

How do I cancel the subscription? In iPhone Settings › Apple ID › Subscriptions, or from the app's Settings › "Manage subscription". You keep access until the paid period ends.

I changed phones and Pro is gone. Sign in with the same Apple ID and tap Settings › Restore Purchases. Settings and viewing records stay on the old device and are not transferred.

I want a refund. Payments and refunds are handled by Apple. Request one at reportaproblem.apple.com.

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