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tripvenir / Support

Support

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Support
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  1. Contact
  2. Frequently asked questions
  3. How do I make the link for my Instagram bio?
  4. How do I take my profile down?
  5. I saw an inappropriate profile
  6. Is my photos' location shared?
  7. Operator

Contact

Questions, problems, reports and privacy requests: support@tripvenir.com. We usually answer within 2–3 business days (Korea time). Please include your device, OS and app version, and a screenshot if you can.

Frequently asked questions

In Settings → Public profile, pick a handle and the regions to show, then tap Publish. You get tripvenir.com/your-handle to put in your Instagram bio. The app tells you right away if a handle is already taken.

How do I take my profile down?

Tap Take down on the same screen. The page and its photos are deleted at once.

I saw an inappropriate profile

Tap Report at the bottom of that profile, or e-mail us. Content that breaks our terms is removed within 24 hours.

Is my photos' location shared?

No. The app removes location data when you add a photo, and only copies without it are published.

Operator

GO2GYM STUDIO · Representative: Jeonghwan Lee · Business registration 862-18-02788 · 83 Wolpyeong-dong-ro, Seo-gu, Daejeon, Republic of Korea · +82 10-7799-8696 · support@tripvenir.com